Need Help With Your Order? Tips & FAQs

I hope you've been having fun browsing through the shop!

If you're feeling a bit overwhelmed by the options, you've come to the right place.

Here's a few of my top tips for making your ordering experience a happy and successful one.

Tip #1 - If you're ordering birth supplies, order 6 weeks ahead of time. Babies are like wizards (I hear) - they come precisely when they mean to. That way you can have all your birthy kit ready - and relax, no stressing about stuff arriving in time! If you're overseas - add 2 weeks to that ball-park. It helps if you add in Comments at check-out, "I have xx weeks left until baby arrives".

Tip #2 - Get the best out of your postage! The trick is, compiling an order so that your total gross weight (including packaging) sits just under 500 g. Then your postage will be $8.30 anywhere in Australia. And you'll be in the cheapest possible postage price bracket if you're ordering from overseas. I find that an order about $50 - $60 in total works out to be about 495 g gross weight. But if your order slips over 500 g, you can fix it by deleting something off your order. Here is an example of an international order that weighs just under 500 g gross.

Tip #3 - If you are after birth supplies, check out these package deals - they are excellent value, and contain all the essentials, taking a lot of the guess work out of it:

$35 Mother Blessing Kit

$40 Basic Birthy-ness Kit

$50 New Mother Kit

$50 Blissful Birthing Kit

$65 Mother Blessing Kit

$85 Blissful Abundance Kit

$100 Freebirth/Homebirth Kit

 

Tip #4: If your total order weight does happen to be under 500 g gross weight, you might consider choosing Express postage. It's $11.30 instead of $8.30 - just $3.00 more. If you're shopping for Elderberry Syrup or Saving Grace Cordial, you need to choose Express postage so that the products go from my fridge to yours in the shortest time possible - because we use no preservative.

Tip #5: What's the turn around, I hear you ask? Very good question, with no simple answer! I try my level best to get your order out within a week of you placing it. Sometimes I'm quite the super-star and manage to get it in the post within a day or so. Sometimes, when forces all collide and I have an influx of orders coinciding with family and community responsibilities - or a long weekend (post office closed) - it can stretch out to longer. Sorry! It's just me, one person - I have no staff! So if your order is urgent, please mention that in Comments at check out - and select Express!

Tip #6: Local Pick Up - a great option if you're anywhere near Warburton, located 100 km east of Melbourne! Otherwise - best to choose postage, and Express postage if it's time sensitive! See Tip #2 ...

Tip #7 - Do you know about our fabulous discounts??? The gift packs and package deals are a great way to get real value for money, and here's another way:

*** Are you a doula or a midwife? Use "Birth Keeper 10" to get 10 % off pregnancy, birth & postpartum-related products; cart minimum $60.00

*** Planning a homebirth or UC? Use "Birthing Autonomously 5" for a 5 % discount off pregnancy, birth & postpartum-related products. Cart minimum $40.00

*** Are you expressing milk to donate? Use "Milky Mama 7" to get 7% off breastfeeding-related products. Cart minimum $25.00

*** Having your very first baby? Use "New Baby 5" to snag a 5% discount off pregnancy, birth & postpartum-related products. Cart Minimum $25.00

*** Willing to pop a review on my actual website? Use "Review 5" at check out to snag a 5% discount off ALL products. Cart minimum $25.00

(Note: the discount codes don't apply to the gift packs and kits, which are already generously discounted).

 

 

 



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